Frequently Asked Questions


Frequently Asked Questions

Everything you need to know about CRMLS and YOU.



What is CRMLS?

CRMLS is the nation’s largest Multiple Listing Service (MLS), with over 93,500 subscribers, 38 Participating AORs/BORs/MLSs; 17 Data share AORs/BORs; and 6 Reciprocal Access AORs/BORs. CRMLS covers many areas throughout California and is the power behind the It’s My Business campaign advocating for statewide data access.



What is the Sandicor/CRMLS data share?

The data share was established in May of 2017 between Sandicor and CRMLS. The data share feeds CRMLS listing information directly into the Sandicor Paragon system. The data share agreement between CRMLS and Sandicor enables Sandicor subscribers to conduct business in areas outside of San Diego. The data share only allows Sandicor listings to appear in geographic areas supported by CRMLS. The Sandicor-CRMLS data share does not provide any access to Sandicor for any listings from  the other 16 CRMLS  data share partners.

Please note, the data share between Sandicor and CRMLS is NOT the same thing as the reciprocal access you can obtain by using the “guest links” on the side of the Paragon screen.



My Brokerage already has CRMLS access through another Association, why do I need to set my offices up with CRMLS access through NSDCAR?

Setting up CRMLS through NSDCAR will allow your NSDCAR agents to choose which MLS service they would like to use: Paragon, Matrix, or both. Many agents prefer one system or the other.


Why would I want to add CRMLS?  I already have the data share through the Sandicor Paragon system.

Adding CRMLS to your services through NSDCAR will give you and your agents direct access to CRMLS, allowing you and your agents to input listings as an “In Area” agent, use the CRMLS Community Field, and obtain a Supra key for showing property. CRMLS provides access to 17 AORs/BORs/MLSs that they have data share agreements with. Palm Springs, California Desert, and large parts of Los Angeles share data with CRMLS. Sandicor does not have data shares with these other Associations or MLSs. CRMLS also provides free advanced software tools like Cloud Streams, Cloud CMA, Cloud MLX, Remine, and ShowingTime. CRMLS is adding new tools and software regularly. While many agents like the Sandicor Paragon System, others prefer Matrix. NSDCAR members now have a choice.



How do I add CRMLS for my Brokerage, myself and my agents?

Adding CRMLS is quick and painless. Just complete the simple application (this application is digitally signed through “HelloSign”) to add CRMLS. If the Broker already has access through another AOR, simply submit a letter of good standing along with the application. You will not need to pay access fees as Broker Participant if you are already paying for CRMLS through another AOR. If you don’t already have CRMLS, NSDCAR is offering a low quarterly rate for Broker access. Once set up, any agents under your brokerage may add CRMLS for a low quarterly fee.




What happens to the Sentrilock system?

Sentrilock is the system of choice shared among the associations in San Diego and should be used on San Diego County listings. NSDCAR has no plans in changing the lockbox system. Receiving your MLS service through CRMLS will not impact your use of the lock boxes in San Diego County.




What lockbox system/service will NSDCAR be using for CRMLS?


For NSDCAR CRMLS subscribers, NSDCAR provides Supra IBox, ekeys through SupraWEB at all five of its service centers.  These boxes are for use in most areas outside of San Diego County.  




What is SupraWEB?

SupraWEB is a secure website that is available to all Supra key holders. Real estate agents who subscribe to CRMLS use SupraWEB to help manage their listing and showing information. Valuable showing data is accessible through SupraWEB so that agents can create reports for their clients, send listing updates to agents, or provide showing feedback.



Are there special features on SupraWEB for Brokers?

Yes, there are features and reports in SupraWEB that are available to brokers. Manage keyboxes and run reports for keyboxes that your organization assigned to your inventory, your offices’ inventory and the inventory of the agents that belong to those offices. The functions that are displayed in SupraWEB depend on the type of electronic key, key service, and features the association/MLS have chosen.




Do I need to have a Supra Key for my agents?

No, agents will have their own app named “eKey” for Supra Key that can be set up at any NSDCAR Service Center.




What listing information does the datashare in the Sandicor MLS include?  

The data share provides listing information from the following AORs/BORs/MLSs: Arcadia, Burbank, Citrus Valley, Greater Downey, East Valley, Fresno, Inglewood, Inland Valleys, Joshua Tree Gateway, Laguna, Lake County, Madera, Mariposa County, Merced County, Montebello District, Newport Beach, North San Luis Obispo County, Orange County, Oroville, Pacific West, Palos Verdes Peninsula, Paradise, Pismo Coast, Rancho Southeast, San Luis Obispo, Scenic Coast, Sierra North Valley, South Bay, Southland Regional/CRISNet, Southwest Riverside County, The Inland Gateway, Tri-Counties, West San Gabriel Valley.


The Sandicor data share with CRMLS does not provide listing information to the Sandicor participants and subscribers from these 17 AORs/BORs/MLSs: bridgeMLS, Beverly Hills/Greater Los Angeles, California Desert, Conejo Simi Moorpark, Glendale, High Desert MLS, Malibu, Monterey County, Palm Springs Regional, Pasadena-Foothills, San Benito County, San Mateo, Santa Clara, Santa Cruz, Silicon Valley, Southwest Los Angeles, Ventura County.

To gain access to all of this listing information, subscribers must join CRMLS.



What are the “Guest Links” on the side of the Paragon screen?

The Guest Links provide only limited search access to the reciprocal MLS systems. Agents who log in using the guest links can only see client information and searches,but are unable to save searches or enter listing data. Prospect or use of auto notification is not available in the guest access. The “Guest” agent must also log in and search using the reciprocal MLS’ software system, rather than using the Sandicor Paragon platform. See instructions for listing input under the individual MLS. 


I know the Rules and Regs are different. What are the most common Violations?

CRMLS works hard to educate agents about avoiding fees. In fact, only about 4.6% of the reported violations of a CRMLS rule receive a fine citation. Less than 1% of the CRMLS agents have ever received a fine. Most violations can easily be corrected, as CRMLS provides warning emails prior to issuing fines if the violation can be corrected by the listing agent. Click HERE to review The 5 Most Common Violations and How To Avoid Them. 


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